| Buyer | Miller, Jake |
|---|---|
| Product | Computers |
| Contract Number | SCN-1008100 |
| Representative | TechCyte Main Desk (Academic Departments) |
| Phone | 515-294-8357 |
| techcyte@iastate.edu | |
| Representative | Hernandez, Jose : Dell Inc |
| Phone | 512-513-8967 |
| j.hernandez@dell.com | |
| Type of Contract | Joint Regents Contract |
| Term of Contract | 07/01/2016 - 2/14/2026 |
Contract Description
Agreement for the purchase of Dell computers and parts. Dell items should be purchased through cyBUY or through TechCyte.
How to Do Business with Supplier
ITS supported staff should request a quote from the ITS department and process the order through them.
Departments that are not supported by ITS can configure a Dell PC on cyBUY and create a Workday requisition to create a cyBUY purchase order to Dell, or they can contact TechCyte to have TechCyte configure and create an order for you. TechCyte will then bill the department.
Computer/Hardware System Problems
| TechCyte: | ITS: |
| If your system does not work on delivery, contact the TechCyte at 294-8357 for assistance in returning the system to Dell. If problems arise after the system has been up and running, contact ITS Computer Service at 294-2218. | If your system does not work on or after delivery, contact the ITS Help Center at 294-8034 for assistance in support of the item or for returning, repairing or exchanging the item. |
Incorrect Computer System
| TechCyte: | ITS: |
| If the system you receive does not seem to match what you ordered, contact TechCyte Sales at 294-8357 for assistance. | If the system you receive does not seem to match what you ordered, contact the ITS Help Center at 294-8034 for assistance. |
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